With the service tenet of 'Care, Patience, Profession and High Efficiency',we aim to conduct our customer service work by meeting the requirements of “standard service behavior, high service efficiency, satisfactory service result”.

We provide a 24-hour customer service hotline for settling any questions from our customers at any time during the whole year to undertake relevant services of customer insurance consultation, compensation report and salvage arrangement etc., and to solve the problems at its occurrence for customers as much as possible. Our staff in the Customer Service Department is a young and energetic team which has received our professional training. We do believe that you will surely feel our warm and heartily service when you are making a call to our customer service team. Meanwhile, we sincerely hope that you could advance your precious suggestions and opinions when you are experiencing our service so as to expedite our growth and improvement.

7×24×365 Customer Service Hotline: 400-600-2700

Hotline for complaints: 010-65677168

Hotline of Daqing Branch:0459-5958510/5958511